Shipping information

Our shipping is free and we will send the tracking link after your order is collected. Delivery time is 2 to 7 business days.

Please notify Bedder Mattress of any special requirements in order to complete your delivery. This includes, but is not limited to, small trucks to navigate narrow roads and driveways, restricted delivery time frames due to local ordinances, proof of insurance for high rise and condominium buildings and service elevator reservations. Orders that are cancelled or rescheduled due to special requirements not communicated prior to delivery will be charged the appropriate fees.

Your delivery date is scheduled at the point of sale. If you need to change your delivery date after you have finalized your purchase, contact our guest services department at (877) 507-3782 at least 48 hours prior to your scheduled delivery date, or you will be charged an additional delivery fee.

If you choose a TBD delivery, you agree to be available from 10am - 8pm the day of delivery. The Bedder Mattress dispatch office will email and call you before 7pm the day prior to confirm a specific four (4) hour delivery window. If you have any questions, please call the guest services department, (877) 507-3782.

An authorized adult over the age of 18 years old must be home during your scheduled delivery window to accept and inspect your items and sign the delivery ticket. If no authorized adult is home to receive your scheduled delivery, you will be charged an additional delivery fee to reschedule the second delivery.

Bedder Mattress reserves the right to schedule a service technician to repair any imperfection noted at the time of delivery.

You are responsible for protecting your floors from damage by laying rugs, blankets, or cardboard down prior to delivery. Bedder Mattress will not be responsible for damage to any floors.

Our delivery personnel are not permitted to move furniture currently in your home, nor are they allowed to move or set up electrical equipment.